By
Patricia Hursh
SmartSearch
Marketing
Total marketing spend is not growing
at most companies, and marketers are working hard for every dime in their budget.
To accommodate new ideas, most have to reallocate money from other programs, going
through a justification and lobbying process that can seem more like high level
diplomacy than marketing.
What are some effective strategies to help you
lobby for your search marketing budget? A panel of experts shared some advice
for both search marketing agencies and internal marketing professionals at Jupiter
Media's Search Engine Strategies Conference in Chicago this past December.
Eight
Practical and Effective Strategies
Applying
these eight strategies will help you make a more persuasive case to management
(or clients), and convince them that search engine marketing is a priority and
will be money well spent.
1. Find an Executive
Sponsor
One of the first rules of marketing is
to find an internal champion. The same holds true for search marketing. Rob Gaudio,
Director of Client Services at MEA Digital, emphasized the importance of finding
an executive sponsor and educating them on the unique benefits of search marketing.
Ideally your champion would be a senior-level decision maker. As part of your
pitch, present market facts and data to illustrate important findings, such as
how search marketing 1) builds brand awareness, 2) generates more qualified leads
than other forms of online marketing, and 3) delivers a superior ROI.
2.
Showcase the Competition
Nothing motivates action
like seeing your #1 competitor at the top of the results page while you're nowhere
to be seen! Tony Wright, VP of Media - Interactive Marketing at Zunch Communications,
explained the benefits of showing decision makers -- through screen captures or
other illustrative data -- who IS showing up in relevant search results, in both
natural listings and paid ads.
3. Quantify
the Missed Opportunity
Make a solid case for
your campaign by quantifying the possibilities. Bill Hunt, a search strategist
from Global Strategies International and head of IBM's Search Effectiveness Team,
urged marketers to quantify the missed opportunity. Start by estimating the total
number of relevant searches conducted using tools such as WordTracker or Overture's
Search Term Suggestion Tool. Then show management how many impressions, likely
visitors, and conversions you could achieve if your company was prominently displayed
for these searches.
4. Minimize Risks
Recommend
an initial limited test to minimize risks. Consider a small pay-per-click program,
which will allow you to effectively demonstrate concrete results as well as the
control you have over the campaign. Focus on only one product group, service offering,
or location, or advertise with only one ad network (such as only Overture or only
Google). Your test will become an effective advocacy tool when you lobby for additional
money.
5. Guarantee Results
One
of the advantages of pay-per-click advertising is that you can manage a campaign
to ensure various goals. Make sure leaders know that you will not exceed agreed
upon spending limits. Better yet, guarantee a maximum cost-per-visitor or cost-per-conversion.
6. Estimate Business Value
Formulate
your search engine marketing proposal in terms of real business results. Instead
of talking about impressions, keywords, bids, and click-through rates, frame your
plan in terms of prospects, leads, sales, and customers. Susan Bowman, Manager
of Web Producers & Analytics at PeopleSoft Corporation, explained how she
uses a sales funnel to estimate and quantify the following results: website visitors,
online leads, action takers, customers, and sales. The best way to justify your
budget is to clearly show business value.
7.
Join Forces
Expand your search marketing plans
beyond your immediate work team. Sell the benefit of search marketing to your
peers and colleagues. Form a cross-functional team to promote and manage a larger
effort. The more people you have committed to the success of your campaign the
better.
8. Rely on Agencies and Consultants
Lastly,
if you're already working with an agency or search marketing consultant, solicit
their help quantifying and selling these ideas. Agencies have the means to gather
market data, conduct a competitive assessment, estimate results, and formulate
a compelling proposal.
In today's economic climate, it's difficult to secure
new marketing funds, but search engine marketers may have an advantage. In the
area of pay-per-click advertising, marketers should capitalize on the fact that
campaigns can be built according to precise metrics -- limiting costs, guaranteeing
ROI, and minimizing risk. Remember, search engine marketing is a relatively young
discipline, and a big part of your job is to educate, demonstrate results, and
turn people into search engine marketing evangelists!
Patricia Hursh is
the Lead Search Strategist at SmartSearch Marketing,
a full-service search engine marketing agency located in Boulder, Colorado.